Welcome to The Nutnfancy Project or TNP. I am an INDEPENDENT reviewer of "dangerous things" like knives, guns, tac gear, and other stuff I dig. I also review a variety of outdoor equipment. My focus is on high quality stuff that I like, that lasts, and delivers exceptional service for the price paid. onal videos that discuss these POUs with the gear.
Wednesday, May 19, 2010
Buck Knives Customer Service Vantage Cure by Nutnfancy
Even the best manufacturers can have issues with quality control or unforeseen design problems. As the buyer, you should always give them the opportunity to fix the item. And there's no better way to give them feedback than sending the item back with a letter explaining your concerns. I have been impressed with most knife manufacturers and their excellent customer when this has happened. Add Buck Knives to that list now. In correcting the blade centering issue in the Vantage knives they were prompt and forthcoming. These Vantage Pro knives were shipped promptly and the company vowed to correct the problem. With a well-centered blade within the handle, the Vantage Knives enter the Nutnfancy knife "Hall of Fame."
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